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  1. 9News
  2. National

The 20 jobs facing the heaviest losses in the next four years

1 of 21Attribution: AAP
Author Thumbnail
By 9News StaffAugust 22, 2023 - 12:59AM

As AI and automation continues to develop at speed, more and more research is looking at which industries really need humans - and which may not.

New analysis by analytics company Faethm by Pearson in partnership with technology company ServiceNow has predicted that almost 10 per cent of Australia's workforce - about 1.3 million people -will have to retrain by 2027 as automation continues to take over.

Here are the 20 careers facing the biggest job losses in that time.

Topics:

  • Jobs
  • Workplace
  • Workers
  • Employment
  • Tech
  • Artificial Intelligence
  • Australia
  • National
20. Delivery driver
2 of 21Attribution: Deliveroo

20. Delivery driver

Delivery drivers will lose the equivalent of 12,665 full-time jobs (a drop of 15 per cent).

19. Pharmacy sales assistant
3 of 21Attribution: Getty

19. Pharmacy sales assistant

Pharmacy sales assistant roles will drop by 13,290 (32 per cent).

18. Call/contact centre operator
4 of 21Attribution: Getty Images/iStockphoto

18. Call/contact centre operator

Call/contact centre operator roles will drop by 13,470 (34 per cent).

17. Data entry operator
5 of 21Attribution: Getty Images/iStockphoto

17. Data entry operator

Data entry operator roles will fall by 14,261 (35 per cent).

16. Personal assistant
6 of 21Attribution: Getty

16. Personal assistant

Personal assistant roles will drop by 14,945 (28 per cent).

15. Information officer
7 of 21Attribution: Getty Images/iStockphoto

15. Information officer

Information officer roles will decrease by 15,319 (27 per cent).

14. Truck driver
8 of 21Attribution: Getty

14. Truck driver

Truck driver roles will decrease by 16,785 (nine per cent).

13. Shelf filler
9 of 21Attribution: Getty

13. Shelf filler

Shelf stacker roles jobs will decrease by 19,829 (27 per cent).

12. Kitchenhand
10 of 21Attribution: Getty

12. Kitchenhand

Kitchenhand roles will drop by 21,338 (16 per cent).

11. Receptionist (general)
11 of 21Attribution: Getty

11. Receptionist (general)

General receptionist jobs will drop 22,903 (27 per cent).

10. Bank worker
12 of 21Attribution: Getty

10. Bank worker

Bank workers will suffer the biggest proportional loss of jobs at 46 per cent (22,987 full-time roles).

9. Medical receptionist
13 of 21Attribution: Getty

9. Medical receptionist

Medical receptionist roles will decrease by 23,071 (28 per cent).

8. Accountant (general)
14 of 21Attribution: Getty Images/iStockphoto

8. Accountant (general)

General accountant jobs will fall by 30,224 (19 per cent).

7. Retail manager (general)
15 of 21Attribution: Getty Images/iStockphoto

7. Retail manager (general)

Retail manager roles are set to shrink by 34,870 (16 per cent).

6. Bookkeeper
16 of 21Attribution: Getty Images/iStockphoto

6. Bookkeeper

Bookkeeper roles are set to drop by 39,867 (38 per cent).

5. Storeperson
17 of 21Attribution: Getty Images/iStockphoto

5. Storeperson

Storeperson roles will decrease by 40,049 (23 per cent).

4. Accounts clerk
18 of 21Attribution: Getty

4. Accounts clerk

There will be 40,333 fewer accounts clerk roles (a drop of 38 per cent).

3. Checkout operator
19 of 21Attribution: Janie Barrett

3. Checkout operator

Checkout operator roles will continue to reduce, by 40,837 (37 per cent).

2. Clerk
20 of 21Attribution: Getty Images/iStockphoto

2. Clerk

General clerking roles will drop by 56,087 (20 per cent).

1. Sales assistant
21 of 21Attribution: Getty

1. Sales assistant

Sales assistant roles were predicted to have the biggest fall by far on numbers, with 100,060 jobs expected to be wiped.

But that comprises a relatively lean 17 per cent decline.

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