Jetstar news headlines

The pilot chose to turn back shortly after take off.

New data on flight departures, arrivals and cancellations has a surprise winner for the most prompt airline.

Here's what you need to know about redeeming your flight credits.

The airline will no longer require customers to use their unclaimed flight credits by the end of the year.

The budget airline said it is contacting affected travellers.

Due to planned maintenance on the runway, the airline's flights to the popular tourist destination are cancelled.

Jetstar passengers slept on the floor of Proserpine Airport in the Whitsundays last night after the aircraft experienced an engineering issue.

The world's best airlines for 2023 have been unveiled at the Paris Air Show. Asian and Middle-Eastern carriers dominated the top five, with Qantas narrowly making it into the top 20.

The carriers have pledged to take off from day one of operation, as the under-construction airport hits 50 per cent completion.

Since the pandemic, cancellations and delays have left many passengers have seriously inconvenienced and out of pocket, with little or no recourse to compensation.

A spokesperson for Jetstar confirmed to 9news.com.au engineers are now examining the aircraft.

After flying for a family funeral, all Annabel Selby-Jones wanted was a smooth trip home. Instead, what followed was 'degrading'.

From next week, check-in, bag drop and boarding gate closure times will change, the budget airline said.

Australia is 'behind much of the world' when it comes to protecting traveller's rights, consumer group claims.

A fight broke out between two travellers on afternoon flight JQ58 from Denpasar.

Bolic Bet Malou wanted to sit next to his family while on a flight departing Perth on Saturday night when the cabin crew asked him to move.

Customers were given flight credits over the past three years due to the upheaval of constantly changing border closures and COVID-19 infections.

Plane tickets have eased from their 15-year highs, but are still well above pre-pandemic levels, new data released by the ACCC reveals.

The couple were initially told their flight home from Hawaii was cancelled but finding out days later there was another reason for their delayed trip.

Jetstar said passengers had been provided with hotel accommodation, however many have told 9News that was not the case.

Hundreds of passengers were stranded on an aircraft at Alice Springs airport for seven hours.

Cheaper airfares might finally be coming to Aussie travellers who endured skyrocketing prices throughout last year.

An airplane made an emergency landing in central Japan on Saturday morning after receiving an apparent bomb threat, public broadcaster NHK reported, citing police sources.

Passengers on a Jetstar plane heading to Bali were sent back to Melbourne more than halfway into their journey after a "miscommunication'.

Australians living with disability say they've been forced to use garbage lifts, be carried onto flights by loved ones and have suffered injuries from falls.

A Queensland woman in a wheelchair has slammed her treatment by Jetstar after she felt forced to crawl along the aisle of a plane.

Luke Schembri has dreamed of being a pilot for as long as he can remember, inspired by his father, Jetstar Captain John.

Video footage has captured a "terrifying" mid-flight brawl which forced a Jetstar plane to make a priority landing on Tuesday night.

A family of six has described being at the departure gate in Melbourne, having checked their luggage, when their flight was cancelled.

Customers are now having to spend extra money to rebook flights and are forced to pay for higher fares

The airline has blamed "bad luck" for the string of recent cancellations and is promising improvements ahead of the Christmas period.

Problems with Jetstar's international fleet have caused a raft of frustrating cancellations for Australians travelling overseas during the school holidays.

Flight cancellations have reportedly soared by almost 300 per cent this year as yet another plane full of Aussie travellers are left stranded at an airport.

A passenger has raised concerns after spotting tape on the wing of a Jetstar plane heading to Bali.

Australian Federal Police officers escorted the man off the flight from Melbourne to Bali.

Many recent lights in and out of Indonesia, Thailand and Japan have been cancelled, with as many as 4000 Australians believed to be stranded in Bali alone.

The incident took place on the JQ28 flight from Phuket in southern Thailand to Sydney on Sunday.

Flight JQ12 from Narita, Tokyo's International Airport, to the Gold Coast was delayed by 24 hours, the airline said.

Hundreds of Qantas engineers are planning to take industrial action as early as next week.

More than 100 people were due to leave Hamilton Island in the Whitsundays on Monday afternoon when there was an issue with the plane.

The Summer family should be watching a Kuta Beach sunset tonight. Instead, they're unpacking. Their school-holiday escape to Bali was cancelled just hours before take-off.

Jetstar has unveiled what its new fleet of Airbus aircraft will look like in the sky, complete with special paint that improves aircraft fuel economy.

Western Australia's isolation from the rest of the country is escalating after Jetstar cancelled all flights out of Perth for months.

The Qantas Group has advised it will be cutting back its flights planned for July, August and September as the expected number of passengers wanting to fly has dropped.

Dozens have been left feeling stranded on Christmas Eve after flights were cancelled because crew members are stuck in isolation.

Australians can expect cheaper flights in the lucrative "golden triangle" between Brisbane, Sydney and Melbourne

Flights will restart from Sydney to Singapore, Bangkok, Phuket, Johannesburg, Fiji ahead of schedule, and a new Indian route is starting.

A man has been arrested after becoming aggressive on a Jetstar flight from Darwin to Adelaide yesterday afternoon.

South Australia has recorded two new local COVID-19 cases, with new exposure sites now listed for Adelaide.

The domestic airline industry has been brought to a standstill by the Delta outbreak and resulting restrictions across Australia, a new report says.